Terms & Conditions

  • All packages are non-refundable.
  • There is a 24 hour cancellation policy for all personal training sessions.  A session will be deducted from your package if cancelled within 24 hours.
  • For an Initial Personal Training Consultation, please be advised the same 24 hour cancellation policy applies, and a $50 fee will be charged to your card on file. 
  • There is a 12 hour cancellation policy for group fitness classes. A class will be deducted from your package if cancelled within 12 hours. 
  • All packages can be shared between family members. 
  • For your safety, we will not allow you to join the class if you are running 15 minutes late or more.
  • Classes & training packages are subject to 4.5% NYC sales tax.
  • New Policy! Group Fitness Classes will be cancelled if there are less than 3 people signed up. There is a 2 hour minimum for notification of cancellation. Clients with a P.E. Club package will have the option to move into a different class the same day or be refunded.

Unlimited Packages

  • Unlimited Packages last one month and will be automatically renewed at the beginning of your next billing cycle.
  • $20 late cancel fee will be applied for all late cancellations 
  • 10% off all personal training, merchandise and workshops only available with an Unlimited Class Package purchase.

*We are unable to early and/or late cancel ClassPass reservations.  Please do so through your ClassPass account or contact your representative. We apologize for any inconvenience.