Terms & Conditions
- All packages are non-refundable.
- There is a 24 hour cancellation policy for all personal training sessions. A session will be deducted from your package if cancelled within 24 hours.
- For an Initial Personal Training Consultation, please be advised the same 24 hour cancellation policy applies, and a $50 fee will be charged to your card on file.
- There is a 12 hour cancellation policy for group fitness classes. A class will be deducted from your package if cancelled within 12 hours.
- All packages can be shared between family members.
- For your safety, we will not allow you to join the class if you are running 15 minutes late or more.
- Classes & training packages are subject to 4.5% NYC sales tax.
- New Policy! Group Fitness Classes will be cancelled if there are less than 3 people signed up. There is a 2 hour minimum for notification of cancellation. Clients with a P.E. Club package will have the option to move into a different class the same day or be refunded.
- Unlimited Packages last one month and will be automatically renewed at the beginning of your next billing cycle.
- $20 late cancel fee will be applied for all late cancellations
- 10% off all personal training, merchandise and workshops only available with an Unlimited Class Package purchase.
*We are unable to early and/or late cancel ClassPass reservations. Please do so through your ClassPass account or contact your representative. We apologize for any inconvenience.